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About Us

 

Career Opportunities

At Quantum National Bank, we pride ourselves on our dedicated and talented team members.  Our shared goal is to provide community-focused financial services through personalized customer service, flexibility and community-based decision making.  We look for the most qualified individuals who will deliver the ultimate in “Quantum service” to our customers, both internal and external.


If you are looking to take the next step in your career with an employer dedicated to providing a challenging and rewarding work environment, Quantum National Bank may be the place for you.  We offer competitive salaries and a comprehensive benefits package.

 

Quantum National Bank Philosophy

Quantum National Bank's culture is one of teamwork, professionalism and dedication to furthering the goals of our customers and therefore the success of the Bank.  Our employees work hard to treat our customers, other employees and suppliers with attention to detail and respect.  We strive for open communications throughout the Bank and the stakeholders who share in our success.

 

MISSION STATEMENT

Driven by honesty and integrity, we provide superior financial guidance to the communities we serve in order to enhance the success of our clients and employees.

 

CORE VALUES

 

Your Banking Partner for Success

Further, our core values were carefully selected to clearly state the guiding principles that we use daily at Quantum in our work and relationships with our clients, our staff and our communities.

These core values are:

L       Listening to our partners

E       Ensuring security and confidentiality

A      Assuring a culture of respect and accountability

D      Delivering valuable financial solutions

       Instilling honesty and integrity in our actions

N      Nurturing our community’s growth

G      Giving responsive service

 
For consideration please e-mail, fax or send us your resume:

E-mail:  careers@quantumbank.com 


US Mail:

Quantum National Bank
Human Resources Department
505 Peachtree Industrial Blvd.
Suwanee, GA  30024

Quantum National Bank is an Equal Opportunity Employer, M/F/D/V

 

Deposit Solution Specialist - Milton

 

Position purpose 

As professional bankers, we serve the small business community and high-balance individual depositors and exceed client expectations with a quick response time, offer premium customized deposit products to ensure good growth and consistent source of quality deposits.

 

Responsibilities/Duties/Functions/Tasks 

 

  • Continually look for ways to be a “Banking Partner for Success”  for our customers
  • Prospect new clients within the market area
  • Adhere to all policies and procedures set forth by the bank and regulatory agencies
  • Determine financial needs of current and prospective customers and refer them to the appropriate Quantum Bank professional
  • Open new accounts including checking, saving, certificates of deposit (CDs) and Individual Retirement Accounts (IRAs), gather required customer data, ensure appropriate Compliance and Regulatory Policies and Procedures are followed
  • Complete account maintenance and perform account research when necessary
  • Greet and be the first point of contact for each client or prospect who walks into the bank lobby
  • Provide efficient, professional and courteous customer service
  • Provide consultation to prospects and existing clients to determine their financial needs and find the best solutions
  • Recognize and cross-sell other banking products and services and direct opportunities to the appropriate department and/or banking professional
  • Uncover opportunities for new business by:
    • Making out-bound business development calls to set appoints for the Branch Manager
    • Making out-bound customer phone calls and participating in branch call nights
    • Following up on referrals from other business partners and customers
    • Meet goals assigned for new branch deposits and cash management referrals
    • Complete account maintenance and perform account research when necessary
    • Process deposits and loan payments, including night drop and mail deposits
    • Pay and cash checks

 Additional Vault Teller responsibilities as assigned by the Branch Manager may apply but are not limited to:

    • Receive, strap, store and ship money
    • Balance and maintain ATM
    • Conduct scheduling for other DSSs within the branch (lunches, Saturday shifts, etc.)
    • Control all cash transactions into and out of the vault
    • Order and Sell Cash as needed for the Branch through FED (working with Retail Operations).
    • Handle foreign collection items (Submit and Clear)
    • Manage “proof process” so that work is scanned in a timely fashion every day regardless of staffing.
    • Be a subject matter expert on Teller Policies and Procedures
    • Assign and ensure ancillary duties and tasks are completed daily (mailroom, logging in mail, post office runs, etc.)
    • Manage Courier Service
    • Monitor Security Equipment Daily
    • Manage Safe Deposit Boxes (Key Inventory; Drilling)
    • Handle returned mail to resolution and according to policy (update addresses, etc.)
    • Ensure Dual Control Guidelines are adhered to wherever applicable.
    • Handle incoming calls and forward appropriately
    • Act as first line of defense for all DSSs to help alleviate excessive risk of loss.
    • Manage inventory within the teller area

Qualifications

Minimum 1 year experience in a sales and prospecting environment 
Minimum1 year experience in a customer service environment
Exposure within a financial institution to both new account openings and teller transactions
Computer literate
High school diploma
Strong communication skills, both verbal and written, both in English

 
Preferences

1-3  years’ experience in a financial environment including exposure to new account openings and teller transactions
Familiarity with word processing and spreadsheet software
College degree

 
Special Position Requirements

Must be willing to travel between all bank locations (Suwanee, Milton and Buckhead) for training, meetings and other needs as assigned by management
Must treat everyone with respect and be a team player
Must have excellent communication skills for internal bank personnel as well as external customers
Conduct oneself in the highest ethical manner and display professional behavior in front of customer and co-workers
Must be highly organized and detail-oriented
Dress and present in a way that our most conservative customers would expect to find us
Ability to maintain confidentiality of proprietary Bank information
Must be a self-starter and take responsibility for their training and educational development plan
Annual Bank Secrecy Act training required

 

 

505 Peachtree Industrial Blvd. Suwanee, GA 30024 | 770-945-8300 (phone) | 770-945-4888 (fax)
2905 Bethany Bend, Milton, GA 30004 | 678-889-4700 (phone) | 770-667-6475 (fax)
3438 Peachtree Road, Atlanta, GA 30326 | 678-889-4540 (phone) | 770-904-3477 (fax)
After hours/weekend number to report lost or stolen debit cards: 800-791-2525

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